Bank of the West

THis was my home branch for a long long time. I now don't work in healdsburg, so I miss seeing Samantha once or twice a week, and Kathy. They are both phenominal. There are a few other staff...

Worst customer service ever. Whenever I call, the hold times are consistently long, ten minutes +. Yesterday was more than 30 minutes; today is 15 minutes and counting. Everytime, automated man...

I don't know many others who have B of the W accounts, but I've done business here forever, and the place is just like it used to be :) I can remember playing at a little table with crayons and...

Every time, I go in, all the tellers are exceptionally nice. Today I received a call from Rigoberto, he said he saw some peculiar activity on my accounts and wanted to call and let me know....

The healdsburg branch has nice people. I'll always give them that. The company policies are insane and they will steal your money any given chance they have and smile and say thank you it's your...