Apple Stoneridge Mall

I made an appt with the Genius Bar~was having a couple of issues w/my iPhone. Was helped within a minute, I'd say...answered the employees questions, he said it'd be about 8 minutes (great, & I...

Had an apple phone having faulty charging pin. The insurance we bought from AT&T did not work. However the Apple staff was quick to find a solution that the phone is new, so Apple Care or...

My experience at the Pleasant Apple Store was really frustrating. I was told when I entered that I would have to wait half an hour, but I waited for over two hours and no one responded or helped...

We had an appointment to set up our new Apple 17 Pro phone. The gentlemen that helped us was trying to service three people instead of focusing on us. Then he transferred us to another person...

Ordering and scheduling iPhone pickup through the Apple Store app was quick and easy--great online experience. However, the in-store experience didn't live up to Apple's usual standards. When I...