If you have a question about your phone go to Serggio. He has a lot of experience and is all about customer service. I give him a 10/10. Thank You Serggio for your time.
Verizon
(78)
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Went here to inquire about my bill and potentially end my 20 year relationship with Verizon because our bill was really high. Instead, I ended up upgrading my wife and my devices to the iPhone 16....
I've been a customer for about 20 years, I am tired of every billing period I have extra surcharges added they always have some reason, I had to call them to get a competitive rate to get the bill...
As far as customer service goes, A+++. Was greeted outside by Mauricio who held the door for us. He was knowledgeable & gracious. He chatted amiably with us while the transfer took place (phone...
Two different occasions reps have told me an exact number that I will be paying per month when I added a new line, but when I looked at my bill it was over $20 higher and riddled with hidden fees...
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