This hotel is located in a fairly good spot if you have a car to drive to restaurants and other shopping areas. The check in process was easy, it would've been better if the staff at the front...
Holiday Inn Express & Suites Phoenix West-Tolleson By IHG
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I hate saying "maybe" to this hotel. HIX is my go-to when I travel and on the surface this seemed like all the rest. The room was clean, spacious and mostly quiet. The a/c worked on an August day...
Be careful regarding booking here regarding early cancellation. Cancelled this morning 4 days before stay due to some medical issues and they sucked up the entire payment of $111. Zero refund....
What could improve? Pretty much everything (asher was great though). The jacuzzi worked the first night but not the 2nd night. The free breakfast SUCKED but the young lady that made it was nice....
Room smelled moldy. The maintenance person offered an air freshener .... Manger was not on duty left a call back number at the front desk . Never bothered calling me back....
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