Latoya A.
5/4/2019
My family and I showed up at 1230 to open 3 accounts not realizing they closed at 1pm! I already had an account! Servando was my specialist for both visits. He goes above and beyond! He patiently...
Bank of America
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(16)
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5401 W Indian School Rd
Phoenix, AZ 85031
Welcome to Bank of America in Phoenix, AZ, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms and Braille signage (where available), Ramps in locations with steps, Easy-to-open doors, Handicap accessible safe deposit box rooms.
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Reviews
1.516 reviewsRosa B.
12/12/2025
Very much mean girl vibes in there. I went in to get cash I kept feeling like I was being judged and she did not even ask me how I wanted my bills
Shardaesia S.
10/14/2023
Extremely disrespectful, most, especially by the supervisor on duty named Annalisa. She was very pushy and rushed me. The entire five minutes I spent with her and would cut me off as I'm talking...
Nallely S.
5/3/2019
Bank of America does not care about customer service. Every time I come is only for emergencies because I know I will be in line for a teller for an hour. There is only one teller open and one...
Leaux B.
8/5/2021
This branch is virtually useless, especially during the pandemic. Not only is the lobby very rarely, if ever, open, but the ATM outside does not accept cash deposits and tried to hold a check...
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