Avella Specialty Pharmacy

I have had nothing but the BEST experience with Avella (now Optum) every time I have called. I take a medication that has many, serious side effects and before I started the medication I received...

They get one star only because the people we deal with are nice. We know they're nice because we have to call EVERY month because they blow the order every time. EVERY TIME. Twice we've had...

OMG... your company either had one star (everyone) or 5 stars (only 5). Most people complained about your service or your phone handling and the long lead time to get a response and sometime no...

Everytime I come here, it's a nightmare. Wait, wait, wait. Unorganized. Everything takes soooooo long to do.

Would make it zero if I could. Called for a refill 2 weeks ago since they are my insurance companies preferred compounding pharmacy. Called today for a follow up and their was no record of my...