I was going to give 5 stars as they got us in and out in a jiffy. It was not an all day sales pitch, though there was some pitching. There was no line, it wasn't busy. When we left though, we...
AT&T Store
(24)
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Having employees call back and fix the issues they created by trying to get commission.
There was 1 person working and a line to be helped by that person. When we were 2nd in line, a person walked in and straight up to the staff member. She started helping them without redirecting...
Customer service is lacking or actually non existent! I walked in, mind you I have a fractured foot and am wearing a brace and I was asked what I needed help with so I explained I switch companies...
Went in and added new lines to my service, set me up on the most expensive plan without offering options, and added device insurance without my consent, "estimate" was about 30% of what the final...
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