Martina P.
10/17/2019
I've been a patient of Innova Primary Care for several years. Robin Erwin is FABULOUS and very thorough! Unfortunately, the front office absolutely insists on collecting a co-pay from me every...
Innova Primary Care
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(12)
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247 Chateau Dr SW
Huntsville, AL 35801
Innova Primary Care, located in Huntsville, AL, is committed to fostering strong partnerships between care teams and patients, ensuring a supportive and educational approach to healthcare. With a diverse and experienced team, Innova emphasizes a team-based care model that addresses individual challenges, goals, and health expectations.
The clinic boasts a patient-centric focus, highlighted by impressive statistics such as an average lobby wait time of just five minutes and a 94 Net Promoter Score, significantly above the healthcare industry average. Innova’s healthcare professionals, including family practitioners and nurse practitioners, are dedicated to promoting health and wellness through disease prevention and long-lasting patient relationships.
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Reviews
3.5(12)
Barbara P.
12/4/2025
Billing and communication is EXTREMELY difficult. Communication is done through their portal which cannot be accessed without a link. Other information is available through an incomplete app....
Louise P.
7/5/2025
Everything is online. The schedule appointments for you without even asking you if the date and time work for you. All online. When I complained about a computer scheduling me without my knowing...
Sarah D.
10/9/2024
Updating my previous review because even after being given a staph infection by their unsanitized equipment, they dropped me as a patient by letter and didn't even attempt a phone call. They...
Stephanie B.
9/24/2024
They are out of touch with the human. Wants everything done through the portal. I have PTSD toward doctors. I haven't had a panic attack in a doctor's office until I went to Innova Primary Care.
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