Unprofessional Staff, Poor Customer Service
6/9/2024
Came with a friend for our morning coffees, greeted by two employees one of whom was new/trainee. Wh...
Caffe Nero
$
Closed
(66)
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160-162 Union Street
Aberdeen, Scotland AB11 6
Caffe Nero in Aberdeen offers a selection of coffee and is a popular spot for locals looking to enjoy a morning beverage. The café's team includes both experienced staff and new trainees, providing an opportunity for varied customer interactions. However, the establishment has faced some criticism for its customer service and the absence of wifi in the area.
The café aims to create a pleasant atmosphere for visitors, with an emphasis on quality service. Despite the absence of wifi since a change in network management, it remains a favourite for many, although some customers have chosen to visit less frequently due to this issue. Caffe Nero's reputation for customer service may vary based on individual experiences.
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Reviews
3.566 reviews
The finest customer service in Aberdeen... if not in all of Scotland
7/2/2023
Absolutely first rate customer service will be my overriding memory of this Caffe Nero, the team wer...
No wifi
1/3/2020
My favourite cafe but stopped going due to lack of wifi since Sky took over the Cloud in Aberdeen an...
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