Waitrose

Waitrose in Hove features a café designed to provide customers with a dining experience that aligns with the quality of the store. However, visitors have reported that the café's hot drinks are perceived as expensive and of poor quality, contributing to an overall disappointing experience. The atmosphere has been described as lacking warmth, making it uncomfortable for customers.

The establishment also includes toilet facilities that have received criticism for their condition, with some describing them as the least pleasant they have encountered. Accessibility is available, including a disabled toilet, but feedback suggests that the cleanliness and maintenance of these facilities require attention. Overall, the café aims to serve customers in a manner consistent with Waitrose's standards, though feedback indicates significant areas for improvement.

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