Head of security doesn’t care if you’re disabled. He’s extremely rude
9/7/2024
Most of the security staff were lovely, there’s just one that was a problem. I have limited mobility...
Scala
Closed
(102)
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275 Pentonville Road
London, England N1 9NL
Scala is a venue located in London, England, that hosts various events and activities. It offers seating arrangements for individuals with limited mobility, aiming to provide a comfortable experience for all guests. The venue employs a security team to ensure the safety and well-being of attendees during events.
While most of the security staff are friendly and accommodating, there have been reports of issues with some members of the team, particularly regarding their treatment of guests with disabilities. This has impacted the overall experience for individuals requiring additional assistance. Scala continues to be a location for entertainment, but feedback suggests that the approach to customer care, particularly for disabled attendees, could be improved.
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