Server multi-tasking does not work!
8/27/2024
The workflow is pathetic: Same person serving drinks and working till. Time queing is disgraceful. P...
Marks & Spencer
$
Closed
(59)
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Leeds, England LS1 6HF
Marks & Spencer in Leeds offers a busy café experience, particularly popular during the festive season. Customers can enjoy a variety of food options, including soup and rolls for lunch, as well as breakfast items and posh coffee. The establishment is well-organised, allowing patrons to queue and find tables efficiently amidst the hustle of Christmas shoppers.
The staff at Marks & Spencer are noted for their exceptional customer service, despite the café being quite busy. However, there are challenges with workflow, as some employees manage multiple tasks, such as serving drinks and operating the till. This has led to longer waiting times for customers, which some have found less than ideal.
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Reviews
3.559 reviews
Exceptional staff excellent customer service
7/9/2024
Unexpectedly had time to kill in Leeds & decided to treat myself to a breakfast & posh coffee in m&s...
Awful
3/20/2024
Went for breakfast terrible. The sausage and bacon undercooked. Came like warm. The coffee was nice....
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