Don't go if wheelchair user..
7/28/2024
Inaccessible for wheelchair users. With no warning online. The lift been down for almost a year. And...
Cineworld Cinemas
(139)
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Gibraltar Road
Kingston-upon-hull, England HU7 3DB
Cineworld Cinemas in Kingston-upon-Hull offers a cinema experience for moviegoers. The facility has various screens, including a super screen, where audiences can enjoy a range of films. However, accessibility for wheelchair users has been a concern, particularly due to the lift being out of service for an extended period.
Customer service is highlighted by staff members like Reece, who have assisted visitors during their time at the cinema. While some patrons have reported positive experiences with staff support, issues related to seating design for wheelchair users have been noted. Overall, the venue aims to provide entertainment but may need improvements in accessibility for all guests.
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Reviews
3.5139 reviews
Amazing customer service by Reece
5/31/2024
Great experience today all thanks to Reece. We brought a vulnerable young person and Reece helped so...
Uncomfortable experience as wheelchair user
5/13/2024
Wheelchair users were clearly not considered when designing the seating of screen 5 (super screen) t...
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