Nordia

Nordia, founded in 1999 as a joint venture between Bell and Excell Global Services, has established a significant presence across Canada, becoming a trusted partner for major organizations such as Canada Post. With a focus on delivering authentic and seamless customer experiences, Nordia has evolved into a leader in digital workforce management and has transitioned a substantial portion of its customer experience team to remote work during the global pandemic.

In 2022, Nordia acquired Quantrics Enterprises, enhancing its technological expertise and digital product development capabilities. As of 2025, the two companies will unite under the new brand NQX, combining their strengths in contact center operations and digital innovation to better serve leading Canadian brands in various industries.

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