Canadian Motor Vehicle Arbitration Plan

The Canadian Motor Vehicle Arbitration Plan (CAMVAP) facilitates the resolution of disputes between consumers and manufacturers regarding vehicle assembly material defects and warranty applications through binding arbitration. Since its inception in 1994, CAMVAP has offered a fast, friendly, fair, free, and final resolution process, successfully addressing thousands of claims across Canada.

Participating manufacturers in CAMVAP account for over 94% of annual vehicle sales, showcasing the program's strong endorsement within the automotive industry. Consumers seeking to resolve disputes must first attempt direct resolution with their vehicle dealer or manufacturer before engaging CAMVAP's arbitration service.

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