Pivotal Research

Pivotal Research Inc. is a national provider of research services based in Edmonton, AB, with over 25 years of experience in delivering market research and evaluation excellence to decision-makers across various industries. Their comprehensive range of services includes market research, customer experience insights, public engagement research, and evaluations that drive trust, accountability, and informed decision-making.

The company specializes in capturing diverse voices to inform inclusive decision-making, ensuring that perspectives from various demographics shape policies and services. With a focus on measurable impact, Pivotal Research employs innovative methodologies, combining behavioral and emotional insights to improve services and predict customer needs.

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